Global Assistance
SUPPORT CENTER.
Our dedicated export specialists are available to assist with technical specifications, international logistics, and bespoke manufacturing inquiries.
Procurement FAQ
Self-Service DeskWhat is the standard MOQ for international shipping?
Our standard Minimum Order Quantity (MOQ) is a **Full Container Load (FCL) 20ft**, which typically holds 18-19 Metric Tons. For specific trial orders or LCL requests, please consult our sales division for feasibility.
Do you provide full OEM and Private Labeling services?
Absolutely. We offer an end-to-end **Bespoke Branding Suite**, including high-definition masterbox printing, innerbox design, and gold-foil labeling. Our in-house designers ensure your brand identity meets market standards.
Which regulatory documents are provided for customs?
Every shipment includes a comprehensive **Export Document Pack**: Material Safety Data Sheet (MSDS), Certificate of Analysis (COA), Bill of Lading (B/L), Commercial Invoice, and Packing List as per international trade law.
Official Quality Claim
Priority Resolution Channel
Petra AI Concierge
Export Intelligence Assistant